It is the activities that we provide by professional highly experienced system supporter regarding your issues in shortest possible time. It is a computer-based information system that supports business or organizational activities.
Organisations increasingly rely on computer systems in all areas of their operations and decision-making processes. It’s therefore crucial to ensure the correct running and maintenance of the IT systems. we monitor and maintain the computer systems and networks of an organisation. They may install and configure computer systems, diagnose hardware and software faults and solve technical and applications problems.
We also work within first or second-line support. The work is as much about understanding how information systems are used as applying technical knowledge related to computer hardware or software.
Why to choose Amal Group for System Support
We provide technical support and advice to all internal and external clients in the use of PC systems to ensure appropriate skills are available to enable clients to make effective use of PC facilities.
Quickly and effectively resolve issues relating to PC or software problems either in the office or on client site.
Configure new servers, PCs and laptops with appropriate software and install on client networks, setting up user access rights on the server and providing email and internet access, as dictated by the client.
Undertake preventative maintenance checks on client servers to ensure full functionality, reporting on any updates/amendments undertaken and developments that are imminent.
We offer free support because we care about your site as much as you do.
Develop and update all IT related Working Instructions.
And many other duties that may be allocated from time to time.